Services
Process automation: taking out the manual routine
We find the places where your team does by hand what a script could do (moving data between services, compiling reports, sending reminders, forwarding messages) and automate them.
At a glance
- Who it is for
- Teams of 3–50 people who lose hours to copying data and chasing reminders
- Price
- from €400 for the first automation, fixed quote
- Timeline
- usually 1–3 weeks
- What we work with
- websites, email, Telegram, spreadsheets, CRM, telephony, your internal services
- Where it runs
- on your server or ours in the EU, with monitoring and backups
Who it is for
- Data is moved by hand from a form to a spreadsheet, and from the spreadsheet to the CRM
- A report is put together every evening from five sources
- Your services do not talk to each other: the website, email and messaging apps all live separately
- Nobody remembers who needs a call back or when a contract is due for renewal
What is included
- A process review: where time is lost and what is worth automating first
- Integrations between services via APIs, webhooks and email
- Automatic reports and summaries sent to Telegram or email
- Reminders about tasks, renewals and meetings
- Rule-based routing of enquiries to managers and chats
- Telegram bots for the team (notifications, commands) and for clients (status, bookings)
- Monitoring, so you hear about a failure before your clients do; backups with tested restores
How it works
We start with the one automation that pays for itself fastest; you see it working within a week or two. If it works, we add the next. Every automation is documented: what it does, where it gets its data and what happens if a source is unavailable.
Custom build or off-the-shelf service
| Custom system | Off-the-shelf service | |
|---|---|---|
| Flexibility | Any logic and any data source | Whatever the no-code tool (Zapier, Make) can do |
| Payment | One-off plus support | A subscription that grows with the number of operations |
| Data | Stays on your server | Passes through a third-party service |
| Best when | High volumes, sensitive data, complex logic | A couple of simple links between popular services |
See it in practice
CRMCRM for a group of companiesAxora Group is a group with several business lines in Bratislava: legal services, education and IT. Enquiries arrived from four websites, a chat, email and website-builder forms, and ended up in a shared Telegram chat.Read the case study →Questions and answers
How much does automation cost?
The first automation costs from €400. We fix the amount in a quote after the free discovery call.
Where should a small company start with automation?
With the one process that involves the most manual copying or forgotten reminders. On the discovery call we find it together in half an hour.
Why is this better than Zapier or Make?
For a couple of simple links a no-code tool is cheaper and quicker, and we will say so. Custom automation wins when there are many operations, the data is sensitive or the logic is more complex than “if this, then that”.
What happens if an automation breaks?
We set up monitoring, so we learn about a failure straight away and let you know. Your data is protected by backups, and we test that they can be restored.
Other services
Tell us what you want to fix or build
The free discovery call takes 30 minutes. We reply within one working day and send a fixed quote on a single page.