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Talk it through

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Talk it through

+421 952 667 601info@pellucide.com

The IT studio of Axora Group · CRM, websites, automation and AI for small businesses

01 / 04

Sound familiar?

Enquiries live wherever they land.

In chat apps, in a notebook, in a spreadsheet even its author is scared to open. A customer got in touch — and slipped through the cracks.

  • WhatsApp
  • Excel
  • “I did write it down”

Talk it through

02 / 04

Step one

We put everything in its place.

We sit down with you, work out how things really run, and shape it all into one process that makes sense. No software for software’s sake.

  • Process review
  • One system

03 / 04

Step two

We build the mechanism.

A CRM shaped around your process, a website that brings in enquiries, and AI that takes the routine off your hands: it replies, fills things in and reminds.

  • CRM
  • Landing page
  • AI assistant

04 / 04

The result

You see everything.

Every enquiry in its place, every task with an owner, the numbers on one screen. Pellucid means “transparently clear”. It’s where we got the name — and it’s how we work.

  • Numbers on one screen
  • Nothing gets lost

Talk it through

Scroll on — this is the story of one enquiry

Skip the story

What we do

Four things we do well

You can pick just one. They work best together — as in the story above.

Custom CRM

Not a boxed product you bend your process to fit, but a system built around the way you already work.

  • Enquiries from your website, chat apps and email in one window
  • Tasks, calendar, reminders, notifications on your phone
  • Access rights, an activity log, two-factor sign-in
Learn more · from €3,000 →

Landing pages and websites

Fast, multilingual, with analytics that don’t need a cookie banner covering half the screen.

  • Loads in a second; a Lighthouse score of 100 is our normal
  • Slovak, Russian, Ukrainian, English
  • The form writes straight to your CRM and Telegram
Learn more · landing page from €600 →

Process automation

We find where your team does by hand what a script could do — and take it off their plate.

  • Integrations between tools that refuse to talk to each other
  • Automatic reports, reminders, enquiry routing
  • Telegram bots for your team and your customers
Learn more · from €400 for the first automation →

AI integrations

AI where it saves hours, not where it’s fashionable.

  • Inbox triage: who it is, what they want, what happens next
  • Draft replies in the customer’s own language
  • Search across your documents and knowledge base
Learn more · from €1,500 →

AI at work

A message comes in — the record is already filled in

This is what AI looks like inside a CRM: it reads an incoming message in any language, pulls out what matters, suggests a reply and sets a task for the manager.

Incoming

Hello! We need a website for a dental clinic in Bratislava. There are three dentists and we’d like online booking. Budget is up to 2,000. Could we have a call tomorrow, any time after 3pm? Maria

CRM record

Name
Maria
Business
Dental clinic, Bratislava
Request
Website + online booking
Budget
up to €2,000
Urgency
Wants a call tomorrow

Draft reply

Hi Maria, thanks for getting in touch. A website with online booking for a three-dentist clinic is exactly the sort of thing we do. Would 15:30 tomorrow suit you? I’ll send over a call link.

Task Call Maria · tomorrow 15:30

This is a recorded scenario with a made-up customer. On your project a live model does the work — on your data, by your rules.

Solution builder

Tick what hurts — we’ll sketch the fix

This isn’t a price calculator. It’s an honest sketch of what your project would be made of and how long it usually takes.

Which of these sound like you?

Your sketch

Tick at least one problem and a sketch of the solution will appear on the right.

    Built and running

    We live in our own systems

    Pellucide is the IT team of Axora Group. Everything we offer we first built for our own companies — and we use it every day.

    How we work

    Pellucid by process, not just by name

    1. 1

      Discovery call — free

      30 minutes: we listen to how things work on your side and tell you what we’d do. Even if we’re not the right fit, you leave with a plan.

    2. 2

      Fixed quote

      What’s included, what it costs and when it’ll be ready — on a single page. No open-ended hourly billing.

    3. 3

      A demo every week

      We show working software, not status reports. Changes go in as we build, while they’re still cheap.

    4. 4

      Launch and support

      We train your team, stay within reach, and keep an eye on the server and the backups.

    Frequently asked questions

    Why not just buy an off-the-shelf CRM?

    Sometimes that’s exactly the right call — and we’ll tell you so on the discovery call. A custom system wins when your process is unusual, integrations matter, or you’d rather not pay per user, per month, for ever.

    How much does it cost?

    As a guide: a landing page from €600, routine automation from €400, an AI assistant from €1,500, a custom CRM from €3,000. We give you the exact figure after the free discovery call — and fix it in the quote: no open-ended hourly billing, no extras along the way.

    Who owns the code and the data?

    You do. The system runs on your server or ours — your choice. The code, the database and all the access details are handed over to you.

    Do you only work in Slovakia?

    We’re based in Bratislava but work online with clients across Europe. We speak Slovak, Russian, Ukrainian and English.

    Won’t the AI just make things up?

    Our AI drafts replies and fills in fields; a person makes the decision. Where a mistake would be costly, we build in a check.

    Shall we start?

    Tell us what hurts

    We’ll reply within one working day and suggest a time for a free discovery call.

    or get in touch directly