Case studies · Systems

A car service with fewer phone calls: booking, workshop board and quote on the phone

A demo system for a small car service: the customer books online, the mechanic moves the car along a board, and the customer approves the quote from their phone, item by item. The garage and the data in the demo are made up; you can open it and try it yourself.

Demo systemOpen demo ↗

At a glance

What it is: a demo system; the garage and the data are made up
Who it is for: car services, tyre shops, detailing studios, workshops
Languages: SK, EN, UA, RU – we write to the customer in their language
Where to see it: a live demo – use the “Open demo” button above

The challenge

In a small garage, bookings come by phone and messenger, only the mechanic knows where a car is, and the quote is read out over the phone – then people argue about what was agreed. We built a system that takes a car from booking to handover.

What we built

Online booking in 4 steps: service, car, time, contact details; a confirmation and a calendar file
A workshop board by status: new, confirmed, diagnostics, quote, repair, ready, handed over; cards can be dragged
A quote by line item: on their own page the customer marks “agree”, “call me” or “not now”
Messages go to the customer in their language and to the mechanic in the interface language; notification in Telegram
After handover: a request for a review and a reminder about the next oil change
Works on a phone and a computer, with nothing to install

What it looks like

Workshop board: cars by status from booking to handover (demo data) — The workshop board: every car is a card with a status.

Online booking on a phone: choosing a service (demo data) — Booking from a phone in a minute.

Customer page: a quote by line item (demo data) — The customer approves the quote item by item.

Screenshots of the demo version: the garage and the data are made up.

What this could do for a garage

Fewer calls: customers book and see the status themselves
The quote is approved in writing, so fewer disputes at handover
Repeat visits: the oil change reminder goes out by itself

Built with

Plain HTML, CSS and JavaScript with no build step; in the demo the data is stored in the browser. The working version is a server, a Telegram bot and SMS or WhatsApp for notifications.

Service

Custom CRMfrom €3,000, with a fixed quote before work startsLearn more →

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Tell us what you want to fix or build

The free discovery call takes 30 minutes. We reply within one working day and send a fixed quote on a single page.

Discuss your project +421 952 667 601 info@pellucide.com